THE STATE OF APPLIED INFORMATION AND COMMUNICATION TECHNOLOGIES AND E-BUSINESS PRACTICES IN BULGARIAN SMALL AND MEDIUM-SIZED ENTERPRISES

Melina Neykova, Radoslav Miltchev

Abstract


Small and medium-sized enterprises (SMEs) represent the dominant form of business organization in the economic system globally and play an important role in the economic development and increased competitiveness of the economy, both in Bulgaria and in the European Union (EU).
The presented article is scientifically applicable in nature and is based on an extensive survey whose purpose is to analyze the current state of information and communication systems in small and medium-sized industrial enterprises in Bulgaria. Based on the collected and processed information the study reveals the current state and existing practices and problems related to the operation and maintenance of specialized information and communication systems and e-business technologies. The presented survey reveals important aspects related to the security of information resources in organizations in order to overcome existing obstacles and disadvantages in the e-business system and to improve it in the future, which will lead to its increased sustainability and competitiveness in the economic market.

Keywords


information and communication technologies; e-business; information security; information resources

Full Text:

PDF

References


European Union (2015). User guide to the SME Definition, 60. doi: 10.2873/620234

National Statistical Institute. Republic of Bulgaria. (2015). Non-financial Enterprises. Available at: http://www.nsi.bg/en/content/8035/non-financial-enterprises

Small Business Act (2015). Reference book. Bulgaria, 2.

Law for SMEs in Bulgaria, Prom. SG. 84, 1999. Final. Am. SG. 82 of 2009, Art. 3.

National Statistical Institute. Republic of Bulgaria (2015). Business Demography. Available at: http://www.nsi.bg/en/content/13218/business-demography

Kogut, B. (2004). The Global Internet Economy. MIT Press, 540.

Barfield, C., Heiduk, G., Welfens, P. (2003). Internet, Economic Growth and Globalization: Perspectives on the New Economy in Europe, Japan and the USA. Berlin, Heideberg: Springer-Verlag, 322. doi: 10.1007/978-3-540-24761-6

Barua, A. (2000). Measuring the Internet Economy. Center for Research in Electronic Commerce, University of Texas at Austin, 164.

Gloor, P. (2012). Making the e-Business Transformation. London: Springer-Verlag, 179. doi: 10.1007/978-1-4471-0757-6

Chaffey, D. (2007). E-Business and E-Commerce Management: Strategy. Implementation and Practice. Ed. 3. Harlow: Prentice Hall, 628.

Combe, C. (2006). Introduction to E-Business. Routledge, Butterworth-Heinemann, 448.

Turban, E., King, D., Lee, J., Liang, T., Turban, D. (2015). Electronic Commerce: A Managerial and Social Networks Perspective. Springer International Publishing Switzerland, 791. doi: 10.1007/978-3-319-10091-3

Miltchev, R., Neykova, M. (2015). The Impact of Technological Innovations to The Sustainability of the E-Business Systems of Organizations Operating in the Tourism Sector. Proceedings of 3rd International Scientific Conference Tourism in Southern and Eastern Europe 2015, 223–233.

Iliev, G., Miltchev, R. (2014). E-business and Planned Obsolesces in the Lifecycle of Information Technology. Reports International Scientific Conference “Economics and Management in a Turbulent Environment”, Vol. 1. Academic Publishing, 75–80.

Miltchev, R., Iliev, G. (2014). Information Economy, asymmetry of Information and Turbulence of Business Environment. Reports International Scientific Conference “Economics and Management in a Turbulent Environment”, Vol. 1. Academic Publishing, 438–445.

Miltchev, R., Iliev, G. (2014). Information Technology in the Conditions of Globalization and Variability of the Economic Environment. Reports International Scientific Conference “Economics and Management in a Turbulent Environment”, Vol. 1. Academic Publishing, 446–452.

Kotler, P., Armstrong, G. (2010). Principles of Marketing. Prentice Hall, 744.

National Statistical Institute. Republic of Bulgaria (2014). Main results of research on the Information Society in the enterprises in 2014. Available at: http://www.nsi.bg/sites/default/files/files/pressreleases/ICT_ent2014_GLINCXB.pdf

Lange, J., Longoni, A., Screpnic, A. (2012). Online payments 2012. Ecommerce Europe edition. Version 1.1, 92. Available at: http://epca.de/sites/default/files/documents/1204%20Online%20payments%202012_EN_v1.1_online.pdf

Maltoni, D., Maio, D., Jain, A. K., Prabhakar, S. (2009). Handbook of Fingerprint Recognition. London: Springer, 494. doi: 10.1007/978-1-84882-254-2

Edgington, B. (2007). Your quest for the ideal biometric: is it in vain? Introducing Hitachi’s Finger Vein Technology. A White Paper. Hitachi Europe Limited, 9. Available at: http://www.hitachi.eu/veinid/documents/veinidwhitepaper.pdf

Boone, G., Huang, J., Spiegeleire, S., Sweijs, T. (2009). Future Issue Biometrics. The Uncertainty of Identification & Authentication: 2010–2020. The Netherlands: The Hague Centre for Strategic Studies, 38. Available at: http://hcss.nl/sites/default/files/files/reports/01.06_.2009_-_Future_Issue_-_Biometrics_.pdf

Jung, M. (2005). Biometric Market and Industry Overview. Brussels, Belgium: International Biometric Group, 12. Available at: http://www.wcoomd.org/fr/events/event-history/2005/~/~/media/96665922235E422E8B7BA8FA9CD8CA0E.ashx




DOI: http://dx.doi.org/10.21303/2504-5571.2017.00267

Bookmark and Share


Copyright (c) 2017 Melina Neykova, Radoslav Miltchev

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

ISSN 2504-5571 (Online), ISSN 2504-5563 (Print)