THE CURRENT STATUS OF THE E-GOVERNMENT PROJECT IN JORDAN AND ITS BENEFITS AND ADVANTAGES

Mohammad Alhawawsha, Anatoly Anisimov

Abstract


Today, it is expected that governments will respond to public needs, manage public funds efficiently and transparently, and adapt to social changes. In this transitional process, public administration gains inspiration from private companies, goal-driven management, and custom. At the same time, the resistance to such a large organizational change is enormous. The huge size of the government makes it slow to change, especially when the implementation of e-government is only one of the many challenges that the government must deal with e-oriented policies. The quest to implement e-government projects is motivated by the fundamental policy goals of (i) increased effectiveness, efficiency, and information quality; and (ii) improved interaction mechanisms, and in turn better governance tools. In Jordan, e-services initiative is the heart of the e-government. Therefore, the ICT sector is best served and is able to deliver e-government services in an integrated manner, as a result since 2000, many national ICT projects have been launched to sustain and support the e-government program.


Keywords


E-government; system architecture; service delivery; system layers; internet technology; e- administration; smart government; smart technologies

Full Text:

PDF

References


Al‐Jaghoub, S., Westrup, C. (2003). Jordan and ICT‐led development: towards a competition state? Information Technology & People, 16 (1), 93–110. doi: https://doi.org/10.1108/09593840310463032

Alkhaleefah, M., Alkhawaldeh, M., Venkatraman, S., Alazab, M. (2010). Towards understanding and improving e-government strategies in Jordan. Conference: World Academy of Science, Engineering and Technology, 66.

Raguseo, E., Ferro, E. (2011). eGovernment and Organizational Changes: Towards an Extended Governance Model. Electronic Government, 418–430. doi: https://doi.org/10.1007/978-3-642-22878-0_35

Study on eGovernment and the Reduction of Administrative Burden (2014). Publications Office of the European Union. doi: http://doi.org/10.2759/42896

Kvale, S. (2006). Dominance Through Interviews and Dialogues. Qualitative Inquiry, 12 (3), 480–500. doi: https://doi.org/10.1177/1077800406286235

Nahon, K. Scholl, H (2003). Similarities and Differences of E-Commerce and e-Government: Insights from a Pilot Study. International Journal of Electronic Business.

Ndou, V. D. (2004). E - Government for Developing Countries: Opportunities and Challenges. The Electronic Journal of Information Systems in Developing Countries, 18 (1), 1–24. doi: https://doi.org/10.1002/j.1681-4835.2004.tb00117.x

Pathak, A., Intratat, C. (2012). Use of Semi-Structured Interviews to Investigate Teacher Perceptions of Student Collaboration. Malaysian Journal of ELT Research, 8 (1).

New-Economy Sector Study Electronic Government and Governance: Lessons for Argentina (2002). The world Bank. Washington, DC.

Visser, W., Twinomurinzi, H. (2001). E-Government and Public Service Delivery: Enabling ICT to put "People First" – A Case Study from South Africa. Available at: https://www.researchgate.net/publication/242562043_EGovernment_and_Public_Service_Delivery_Enabling_ICT_to_put_People_First__A_Case_Study_from_South_Africa/stats




DOI: http://dx.doi.org/10.21303/2585-6847.2019.001023

Refbacks

  • There are currently no refbacks.


Copyright (c) 2019 Mohammad Alhawawsha, Anatoly Anisimov

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

ISSN 2585-6847 (Online), ISSN 2585-6839 (Print)